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What companies are doing to manage the "assholes" rotting the lives of other employees? They have their eyes on their economic performance, they advocate the dynamism and innovation to develop, but they show very little "attentive to these toxic personalities", who happen to be an unnecessary cost but very real for their s Finance boxes?

Deliberately provocative, "Target Zero asshole," the book by Robert Sutton, professor of management at Stanford, in any case a fixed cap at which leaders would be wise to look at things in front. "The assholes are costs that do not appear in cost accounting, but take stock of their damage is not so difficult," he says.

Robert Sutton, it is urgent to act because "they swarm." "All companies should adopt the Target Zero asshole because these people inflict considerable damage to their direct victims, organizational performance, but also to themselves." Increased stress and risk of heart attack among those who are victims, increased absenteeism and surge in turnover. Professor Stanford has even delivered a calculation of what costs such as employees at a company: it comes to adding a "for asshole" of $ 160,000 per year!

But what to do to achieve this "Goal Zero asshole"? Here are five recipes by Robert Sutton.

• Choose the right people. Assuming that "hire other assholes assholes," Robert Sutron, suggests that they deviate from the recruitment process or to involve also "civilized people".

• Identify employees pourrisseurs room and spend their time bully and harass others. To achieve Robert Sutton has listed what he called "their twelve nasties" daily. There are pell-mell "personal insults", "threats or intimidation," "humiliation or public reprimands," "hypocritical attacks" ….

• Limit their power to harm. For example by reducing the hierarchical boundaries or too large wage differentials that give them a sense of power and feel like superstars.

• Protect yourself. "The best and safest way is to keep you as far as possible from people and places contaminated by the virus," writes Robert Sutton. If this is impossible, since it's boss that he is only one solution: change the box.

• Be careful not to become "asshole" self. Robert Sutton, we are all "assholes" in power. Then you try not to treat colleagues as competitors and build instead a "win-win exchanges at work."

Obviously the method advocated by Robert Sutton has found its audience. Published for the first time in the United States in 2007, he has sold over 475,000 copies (all languages). It has just been reissued, proof that there is still work to overcome the assholes at the office.

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The romance between romance novels and digital media should not go unnoticed at the book fair opens its doors today. Special emphasis will indeed be given to the digital revolution, a growing market on which the various places novels in rose water have already made a place in the sun. The editors observe indeed a craze for romance in digital format. The books displayed feelings of record sales in electronic format. On the platform Numilog, the main French eDiffuseur digital books, two books of romance publisher Harlequin France top the list of the four best sellers.

Stéphane Aznar, the Chief Harlequin France asserts that "digital is a significant part of our business and our sales figures for e-books are well above the national average." The subsidiary equally owned by Hachette Livre and the Canadian publisher Harlequin expects to achieve 15% of its business in the digital within two years, where sales of e-books now represents 2-3% of national market value, according to Livres Hebdo. And a number of romance novels who observes an exponential growth in sales in digital format looks forward to continuing its development. The group that is "very early stage in an ambitious way on digital," said Stéphane Aznar, now offers downloadable titles in 1000 and is expected to multiply by three by the end of the year.

Attractive prices

Besides an abundant supply, the editor explains the success of its sales of e-books by lower prices of around 30% of his books to those papers. Now readers of romance novels are very large consumers: "Our readers read 15 to 30 novels a year," said Stephane Aznar. The price factor has a significant impact.

Even finding the United States and England where the market for e-book is much more developed than in France. Susan Edwards, Director of Operations at the U.S. publisher Ellora's Cave (house specializing in erotic novels) and evokes the "voracious appetite" for its readers to the digital format, although more discreet than the paper version. "E-books take up much less space, cost less. And no need either to move into a bookstore to get them, "she says.

The Reader mask coverage

The discomfort that many enthusiasts are having to buy songs or read stories of love also disappears in public with electronic media. Indeed, in transit, the book covers too "flaming" are hidden behind the hulls iPhone or digital reading lights. Gillian Green, editorial director of Ebury, told the Guardian that "there is such a snob vis-à-vis the genre that readers do not assume their tastes. With shelves and reading lights, they no longer have to hide. "

Everything leads us to believe that the romances in electronic format have good times ahead! The New Yorker as well as ensures the success of the ebook in the United States reflects this passion for romance novels.

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It is a return that is breathtaking professionals malls. Two years ago, Simon Properties, the U.S. leader "malls", was sold to Unibail-Rodamco seven assets in Poland and France for 715 million euros. Mid-January, the American land, listed since 1993, sold to Immochan the 49% stake in a joint venture operator of shopping centers in Italy. After these operations, it had more activity on the Old Continent. Withdrawal then analyzed as a movement of distrust of Europe, a territory considered unattractive, with the sovereign debt crisis and a shaky consumer.

Surprise return to Europe

Thursday, Simon has taken everyone by announcing in reverse repurchase, to 1.5 billion euros, 28.7% of Klépierre to BNP Paribas, which will retain 22.2% for at least a year. A real strategic move, given the size of Klépierre: present in thirteen European countries with 271 units, the French property cashed 945 million in rent in 2011. "We are the largest European donor of H & M, McDonald's or Sephora," illustrates Laurent Morel, the chief executive of Klépierre.

Simon does not mention the real reasons for his return to Europe. "The euro-dollar exchange with a strong U.S. currency had to play because it made the operation less expensive for Simon," says one industry expert. Laurent Morel another analysis: "If Simon did all these movements is that he certainly believes that investment in our society is much more than its previous operations in Europe." In any case, the king of American shopping centers, became the first shareholder of Klépierre, do not plan to make up the numbers. Now it is his boss, David Simon, who will chair the supervisory board of the French property. The management team of Klépierre, it remains in place. But in a year when BNP Paribas may sell its 22%, the financial analysis firm Aurel BGC believes that Simon will launch a takeover bid.

The French property will therefore have to deal with this actor unknown to the public but is very heavy. Last year, for example, Simon achieved a turnover of 4.3 billion dollars (3.2 billion) against 1.26 billion euros just for Unibail, the first European property of commercial real estate. Same imbalance in market capitalization: Simon weighs $ 41 billion, against 13.5 billion for the French leader. Is that the small American company created in the early 1960s by two brothers, Melvin and Herbert Simon, to operate a commercial center in Indianapolis, has come a long way. By dint of takeovers and mergers, it became an operator who owns nearly 330 shopping centers, located in the vast majority in the U.S.. With a few locations in Asia, including Japan.

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Happy! Bernard Tapie alongside the greatest patrons of the planet. Here are the results of a survey Way Opinion on leadership and the qualities of a good leader conducted among 300 business leaders and our colleagues unveiled Monday by the Parisian. The former head of the OM occurs in the top 5 managers behind Steve Jobs (the first), Carlos Ghosn, Bill Gates and Michel-Edouard Leclerc.

Asked Monday by Le Figaro, the former head of the said OM has naturally flattered by the result but did not seem surprised. "People have accepted my statements on TV that have contributed to enhancing the business entrepreneur, he says. For years it was believed that the corporate world was synonymous with sadness and we do it not amused. I helped to change that image. "

"Good players become ill on arrival at the OM"

Bernard Tapie has little original definition of a good manager, is "to want its employees to offer the best of themselves to excel payday advance. The priority is not to be loved but to lead them to discover their full potential. " The most original are the examples come to mind the old boss "My former assistant became assistant Pinault and not the assistant of a hardware dealer" and the players of the OM – Papin , Wadle, Pele – were good players when they were recruited and then become real stars.

"Being a great manager was to make them grow up, says that to date remains the only French boss to win the Champions League. Today, good players become ill on arrival at the OM. This is the stereotype of bad management or bad environment. "

Greek heavy bill for Credit Agricole. The mutual bank spent in the third quarter of 905 million euros before tax provisions on its portfolio of debt securities of states of Athens.

Following the example of BNP Paribas and Societe Generale, has increased the discount on these bonds at 60%, more than 50% recommended by the Europe Agreement in Brussels on October 27. In the third quarter, the group is issuing a very amputated profit of 258 million euros, down 65% year on year, well below analysts' expectations.

In a rising market, fell Thursday morning as the stock market of more than 3%. For six months he has lost over half its value no fax payday loan. Like all French banks, Crédit Agricole was caught this summer by the crisis in the euro area."The situation remains complex." The Group is particularly strong presence in Italy, where it has 1.7 million customers.

The group shall have for the time noted "no particular sign of weakness" that would signal a possible rise in bad debts. The bank has given the Italian public debt markets to reduce its exposure in four months to 8.73 billion euros to 6.75 billion.

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After a marathon day yesterday crisis between the euro area and global economic issues, the G20 continues this Friday at Cannes. Nicolas Sarkozy, master of ceremonies, will have his hands between preparations for the final communiqué and placed under international trusteeship of Italy payday loans no teletrack.

"Reliving the day Thursday

After weeks of procrastination, Silvio Berlusconi now seems to want to accelerate the implementation of reforms in Italy. The panic that gripped the markets on Tuesday following the announcement of a referendum in Greece, weakened still further the country's situation. The President of the Council has convened yesterday a special cabinet meeting to approve the emergency plan for submission to the G20.

This meeting was preceded yesterday morning by a preparatory meeting involving key ministers.A tax on wealth was also considered.

For its part, the Bank of Italy said yesterday, after completing a "stress-test" on the public debt (equal to 1.9 trillion euros, or 120% of GDP), it was "sustainable and expected to remain stable or decline slightly over the next two years, although rates on government securities amounted to 8% and that growth is zero. "

"Be responsible"

Silvio Berlusconi pledged Tuesday to Angela Merkel to present the stimulus at the G20. The stakes are high for Italy, when the borrowing rate to ten years the country approaching the "point of no return."

The U.S. stock markets have opened up slightly on Thursday. The Dow Jones ceded piointse 11495 0.08% and the Nasdaq 0.26% to 2597 points. The session should be again marked by rumors coming negotiations between the Europeans. This uncertainty should urge caution, especially as the latest results of companies from the United States are often disappointing and does not encourage optimism. Yesterday, Wall Street took a break.

Investors are in effect suspended the decisions that should be taken after the EU summit to be held this Sunday. Before this appointment crucial for the future of the euro area, policy-makers of the Old Continent has already promised that a solution to the crisis would be found.

Meanwhile, last minute negotiations are increasing.According to Reuters, citing a paper, "e European Financial Stability Fund (EFSF), will be able to buy bonds on the secondary market" if the countries in the euro area concerned so requests and obtain agreement European authorities.

Following the publication of this document, the euro hit a session high of 1.3838 against the dollar, the European stock markets have erased much of their losses and future on the major indexes on Wall Street resumed a little high. Expanding the powers of the EFSF and increasing its firepower at the heart of the plan for resolving the debt crisis in the euro area. The European Council of Sunday should be an opportunity to specify the details of how the EFSF will be used.

Wednesday, Nicolas Sarkozy traveled to Frankfurt to urgently resolve differences directly with France and Germany Angela Merkel.No information was available for this meeting. The Wall Street Journal, the discussions would focus on the possibility of allowing the EFSF to provide collateral to support bonds issued by countries in need rather than use it to provide direct guarantees.

The Beige Book calls for caution

On Wall Street, the report of conditions in the U.S. central bank (Beige Book) yesterday also a moment of caution.The information gathered by the regional branches of the Fed indicate that overall economic activity rose slightly in September but they also point out that corporate earnings have not improved payday advance.

Finally Moody's said Wednesday night that lowered the rating by one notch from five major Spanish banks, following its decision to degrade the sovereign rating of that country.

Chapter macroeconomic across the Atlantic, weekly claims for unemployment benefits will be published 16 hours as well as sales of existing homes in September and the composite indicator of the economy.Activity in the Philadelphia area in October, which often appears an early indication of economic conditions in the United States, will also be unveiled in 16 hours.

New salvo of results

A Wall Street investors dissect a new salvo of results.

After the close of Wall Street, American Express has released the third quarter earnings of $ 1.24 billion, a net income per share of $ 1.03 against $ 0.96 expected and $ 0.9 year past. The turnover stood at 7.57 billion dollars, according to estimates.

Ebay announced a profit of $ 491 million, or 37 cents a share in the third quarter, in line with expectations.The turnover amounted to 2.97 billion dollars against 2.91 billion expected.

Edwards Lifesciences has recorded a net profit of $ 51.6 million in the third quarter, against 48 million a year earlier.

Noble Corporation saw its net income nearly tripled in the third quarter to $ 135 million against 54 million last quarter.

Stryker has done for the third quarter, a turnover of $ 2 billion, up 14.9%, and earnings per share of $ 0.91, up 13.8%.

Wynn Resorts has achieved a net sales in the third quarter of $ 1.3 billion, against $ 1 billion last year.Adjusted net income totaled $ 133 million or $ 1.05 per share, against 49 million or $ 0.39 a year earlier.

On Thursday, Philip Morris International will release its figures before the opening of Wall Street and Microsoft after closing.

After three days of failure and silence, it is time for excuses at RIM, the maker of BlackBerry smartphones. Mike Lazaridis, the founder of the group, announced yesterday mid-afternoon recovery of e-mails and the Internet and especially apologized in a video.

It is not clear that this is sufficient to restore the trust of those customers who have been touted for years the irreproachable quality of service of BlackBerry. The damage is considerable.For nearly four days, the vast majority of the 70 million BlackBerry circulating in the world have been very long breaks in services.

This failure is striking for its breadth and comes at the worst time, when the company was criticized by shareholders and that its rival Apple released the iPhone 4S.

"We can compare this failure which occurred earlier this year Sony with piracy data bank. The service was not affected, but it aroused the same loss of customer confidence. In both cases, the credibility in terms of brand image is reached ", e xplique Jean-Michel Huet, managing partner of the firm Bearing Point. To cope, it is necessary not only that RIM do his mea culpa, possibly to indemnify customers and above all it gives the guarantee that this will not happen again. "There are three or four years, the Bouygues Telecom network had broken down.They had compensated the customers by offering a day pass, "he recounts.

For now, RIM could face significant financial claims. Vodafone, Telefonica (Spain), Emirates Telecommunications plan to compensate their subscribers and then to turn against BlackBerry. Operators might be less generous in their grants to buy a BlackBerry, frustrated by having to manage "a deluge of calls on line pay day loans."

Captive customers

However, RIM has the advantage that some of its customers are captive: companies will not change their entire fleet of mobile overnight, and individuals are often under commitment and can not change your mobile. The Canadian manufacturer has a little time to regain the trust of its customers. But not all."There are already companies that are considering leaving RIM and wonder about its reliability," says Carolina Milanesi, an analyst at Gartner.

This failure could also hinder the development of RIM in emerging markets. The group is just beginning to establish itself in India, one of the countries most affected by the bug! To compensate for the decline in sales in the United States and Canada, the manufacturer decided to focus on these countries.

In addition, the group's management is facing a serious crisis of confidence that will get better because of the difficulties of society. Last quarter, sales fell 19% to 10 million smartphones, while its net income was divided by more than two, to 329 million, for a turnover down 10% in one year at $ 4.2 billion.Some shareholders, including investment funds, require a change of direction or a sale of the group. The problems this week, compounded by the lack of communication of the group at the beginning of the week, fueling discontent. Yesterday, the title yielded 3.43% at the opening of Wall Street, a decline of over 60% year on year.

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Baroin on a plateau of CNN, this is not Christine Lagarde interviewed in the "Daily Show" Jon Stewart. Former Economy Minister had marked the spirits with a beautiful demonstration of self-mockery, in a financial crisis, saying with a humor all English-speaking French position vis-à-vis the situation of banks. An effective way to get messages across the Atlantic, in a country that does not always share – far from it! – The same opinion as the Europeans.

His successor, however, has adopted this week at the annual meeting of the World Bank and IMF, a slightly different stature. Gravely, sheets strung, serious rigor.Interviewed Thursday by Maggie Lake in its program "Business 360", the French minister wanted to embody the application with which Europe treats the moment the debt crisis.

Translator to support – "it is just not to be mistaken on any word and bring down the stock market more than 5%!" Calls due to his entourage who wants to remove the rumor saying the angry with the Shakespeare's language – Baroin refuses to be intimidated by any questions. Not even when the presenter asked about "fear" about the situation of banks in Europe.That one, he was waiting for … "They have good corners," said the minister, the coup, speaks with a touch of nostalgia the three years he was an economic journalist on Europe 1.

"No way to leapfrog"

The next morning, it's the American columnists (those in the Washington Post, Financial Times, The New York Times or the Wall Street Journal and The Economist) that seeks to convince the "pragmatism" of the strategy adopted by Europe on July 21 to stem the debt crisis.Despite the G20 communiqué issued last night, the Minister did not want to see a winning mine – it must be said at the same time the new stock exchanges were pretty bad … – ensuring that there were still efforts to be done to reduce deficits and restore growth.

Main concern of American editorial writers: what is the market reaction if the European countries openly admitted a lack of Greece? "No way to leapfrog," once again hammered Baroin.As for the situation of the banks of the Old Continent, which also concerned the American press, it should be raised at the traditional "bankers' dinner," which brought together tonight finance ministers and heads of the major French financial institutions as part of an annual meeting …

After his three-day visit to Washington, the message of France is over. The cameras turn off, the books disappear, and finally relaxes Baroin joking with reporters … in English!