Business World |

Online News

iPhone 4 deprecated: Que Choisir explained

Thursday Jul 29, 2010

"A phone call to serve," says UFC-Que Choisir. And when he "suffers indeed an antenna problem," he has little chance of getting favors from the influential consumer association. "While Apple has not fixed the problem other than offering a hull, we can not recommend the terminal," she decided, in an article published Tuesday on the Internet. Consumer Reports, its equivalent in the United States, had reached the same conclusions in early July.

Since then, responses have poured on specialized sites, questioning the UFC-Que Choisir on the accuracy of its benchmarks and its independence. Asked by lefigaro.fr, the Consumers' Association said that its tests are not conducted internally, but "by independent laboratories, according to strict protocols."It'sa huge investment, which requires very expensive equipment," explains Camille Gruhier, author of the article, which boasts one of the "strongest battery of tests" of the press.

So this device as the iPhone has faced four. "In the best case, the sensitivity of the device is better than previous versions," admits Vincent Erpelding, engineering project manager in the UFC-Que Choisir. But a sharp drop in sensitivity of average conditions for receipt, Edge and 3G has been "recognized and quantified, since the phone is held by the left flank around a small black border, his weak point .For this reason, the phone will no longer star in sensitivity in the test published in September in the magazine of the association, and will be decommissioned behind all its competitors.

"We have warned the consumer"

In his defense, however, since Apple says that two weeks all smartphones are affected by a problem identical reception. But other phones, hand-held around their antennas, are much better than the iPhone 4. To ensure this result, the UFC-Que Choisir has tested two other handsets, the Nokia N85 and the iPhone 3G in similar conditions. The numerical results show each time a "small fall" of sensitivity in contact with the antenna, but not in the same proportions as the iPhone 4.

For now, the consumers association has not tested the new phone from Apple by surrounding it with a shell, or by varying the power of the network.Additional tests should be published on the Internet. Apple says the problem arises more in areas where coverage is poor, and would be resolved by adding a protective cover. "The network in Europe is much more successful than the United States. The problems and the risk of making calls will be far fewer, "said Camille Gruhier.

If the UFC-Que Choisir concedes qualities in the iPhone four, including ergonomics, picture and sound, it claims to be in her role does not recommend to his readers. "The choices we made the choice to downgrade is a warning to consumers. You can not tell people that the iPhone is fabulous four, while in some circumstances, they may see their dropped calls, "argues Camille Gruhier. "I do not think that our ranking will drop Apple's sales, but have warned consumers," she concludes.

Comments are closed.