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The return of the weekend of Pentecost had produced a "black" for more than 10,000 passengers. This exceptional situation has led to the outbreak of the "plan Pegasus" in the Paris region. Its objective is to strengthen the transport at the exit of stations in case of massive late arrivals in Paris, in order to avoid congestion. In these circumstances what are the rights of passengers on the possibility of any reimbursement.

For delays not attributable to the railway, such as is the case for suicide but for the exceptionally bad weather or malicious acts, the station can be no refund, nor in the form of bank transfer or in the form of "wonderful trip". Conversely, for delays caused by a technical incident, the company plans to offer passengers "good trips" used for future travel.  

In detail, the reimbursement by "good" is equivalent to 33% of the ticket price for delays between 30 minutes and 2 hours. Beyond this duration, it will be 66% of the ticket price will be compensated. For delays of more than 4 hours, the reimbursement provided is equivalent to 100% of the price, always in "good trips".

But since 2009, European laws require the railway company to offer a refund in euros by bank transfer directly to an amount equal to 25% of the ticket price for delays of between one and two hours. In addition, travelers must be reimbursed at least 50% of the ticket price. In all cases, compensation in "good trips" can not be less than 4.60 euros. Note that these provisions apply only for mainline trains and TGV. With regard to regional trains (TER and RER Transiliens) no automatic compensation is provided in case of delays or train cancellations. SNCF sometimes grants compensation on a case by case.

"Good taxis" if you arrive after closing the subway

On the night of Monday to Tuesday, many trains have been delayed considerably payday loans. For most, "the ticket will be reimbursed 100%" sure does one at the station, but can not say if it will be in "good trips" or Euros. The 525 passengers on the train Paris – La Rochelle, which was a delay caused by the rupture of a catenary are exceptionally doubled their compensation. However, travelers from Paris to Marseille delayed by suicide occurred near Valencia will not receive any compensation a priori. SNCF evokes a technical management in the emergency and not talking priority of scheduled commercial gesture in such a case, "the sales team could not go look at that from this morning," says one . Suicide is unfortunately not yet an exceptional event which SNCF faces.

On arrival at destination station, teams of "travel assistance" were implemented. About thirty people were dedicated to this task and in Montparnasse train station that night, according to SNCF. "Good taxis" were distributed to passengers, according to "plan Pegasus." All the passengers could not use them in stride. According to the SNCF, it was very difficult to gather a sufficient number of taxis at night, the day after a holiday.  

Sentenced in March to its repeated delays, the station seems to still have work to do to optimize the management of customer relations in view of the discontent expressed by many travelers on the occasion of new disturbances. The company had announced the establishment of a "guaranteed trip" applicable from 31 March 2012 and the TGV intercity trains, which included efforts in terms of passenger information. Controllers have been equipped with such smartphones to facilitate information flow between agents.

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* The list of causes which exempt can be found here and applies to all trains.

The regional state of Baden-Wuerttemberg will get there prevailed against EDF? The procedure, referred to arbitration before the International Chamber of Commerce (ICC) in Paris, will in any case to last. The state government claims two billion euros to the French electric utility, as compensation after the takeover in December 2010, EnBW – the German subsidiary of EDF (and the third company in the country) which it held 47%. The State of Baden-Württemberg, which paid 4.7 billion euros for this operation, consider this award as excessive widely.

Alongside this claim, the state is conducting a series of hearings on the terms of the transaction. In the firing line, the former center-right government of the State Regional. The new team at the helm – led by ecologist Winfried Kretschmann – especially stigmatizes the time, too fast, which has made the acquisition of EDF's shareholding in EnBW. It is true that timing is very bad fall to the Land: A few weeks later, the disaster of Fukushima led Berlin to decide the nuclear phase-out, thus depriving EnBW of a main line of development.

In the entourage of EDF, which is conveniently out of Germany, it is considered compensation requested by the new government of Baden-Wuerttemberg unfounded.

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Thursday, during a press conference on the new reporting Optic 2000, its secretary general, Yves Guenin, explained why he separated earlier than expected from Johnny Hallyday and Laetitia. "We now want to highlight the values ​​of Made in France, Telethon and the proximity of the optician with his city. The image of Johnny who lives between Los Angeles and Switzerland do we match more. The zeitgeist has changed, it is money spent years and years to stars of years citizens, the years of crisis. "A little later, Yves Guenin said in a little more to the Figaro. "The advertising contract signed with Laeticia normally stopped in 2012 with Johnny Hallyday and that ran until 2013, says he. We split without rancor. I have not taken my place to go see him live but I will. "

Between 300,000 and one million per year

In fact, the separation was decided several months ago and it was she who led Optic 2000 to review its communication campaign. Until the health problems of Johnny Hallyday end of 2009, all was going well. Yves Guenin, who ran several rallies with Johnny Hallyday, was a friend long ago. It's only natural that he had the idea in 2002 to take the singer as the face. For Optic 2000, the idea was great: the brand awareness soared as sales. Ravi, Yves Guénin Laeticia hiring in 2004. At the time, it has not yet adopted the look of rich Californian perched on vertiginous heels. His image of a young mother who supports UNICEF is in line with the clients of Optic 2000. The romance between the brand and the couple will last seven years. Renewed every two years, the contracts reported by year between 300,000 and 1 million euros to the couple. In exchange, he had to run a spot a year and appear at the annual conference of Optic 2000.

A photographer known in porn

The mood changes overnight in late 2009. After a brush with death in Los Angeles, Johnny Hallyday is separated from everyone around her: producer, photographer, press officers, lawyer. For Optic 2000, the trouble begins. Three new commercials, with two and one with Johnny Laeticia, are then provided. Johnny agrees to turn in one: The Ranch, where he is dressed as a cowboy. For the other two spots, Yves Guénin collides with representatives of Mann & Miller, which manages the image of the couple. "They wanted to control everything. First, Mann & Miller forbade me to talk directly to Johnny and Laetitia when we were friends for years, choking Yves Guenin. Then, its leaders wanted to become the new artistic directors of Optic 2000. Finally, they wanted to impose a photographer best known to perform in porn pictures and commercials. "Mann & Miller is finally ousted. Like everything was falling behind, Optic 2000 has turned the two spots provided with anonymous actors and models without the awareness of the brand suffers.

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9,000,000

Michel joined Claire Bollenot, professional coach, following his appointment with Lethuilier Lawrence, Executive Director at Experis, a recruitment company looking for a Director of Human Resources. They come together on maintenance.

The coach notes that Michael through his energy and clarity has created an interesting link with the recruiter. Claire points out that unlike the first coaching sessions where he tended to be too imposing, Michel seems more in tune with his interlocutor and more concise in his answers. Claire's advice seems to have been well understood.

Even if he had a good interview, Michael was not selected for the position. However, following this meeting, Lawrence Lethuilier resumed contact with him to discuss other opportunities he had to offer.

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Time to innovation is not always compatible with that law. Joaquin Almunia, European Commissioner for Competition, has captured the difficulty and to regulate the Internet. "These markets are rapidly changing especially benefit from an early resolution of competition issues," he said Monday during a press briefing.

This has prompted Brussels to propose a settlement with Google under investigation for abuse of dominant position opened in November 2010. The Internet Group has a few weeks to propose changes to its services on the European Commission. In exchange, it will close its investigation, like that Brussels did for E.ON in 2008 and IBM in 2011. This would allow Google to escape a fine of up to 10% of its turnover. For its part, the regulator can hope to have an impact on the market before that certain players are completely suffocated.

Brussels expects improvements in four areas of Google. The first is the prominence of its own services in the search engine – to the detriment of Dailymotion YouTube for video, Google Maps Mappy privileged rather than to the location. The second concern of the European Commission for copying contents of thematic research services, including the opinion of online, on the pages of Google.

In the field of advertising, Brussels believes the problem that Google imposes exclusivity to advertisers is in the sponsored links. Finally, the European regulator calls for Internet accounts to the group on portability of purchased PPC campaigns on AdWords.

Google disagree

The European Commissioner for Competition detailed the grievances of Brussels in a letter to Eric Schmidt, executive chairman of the group. "In this case, Google has repeatedly expressed its willingness to discuss concerns that the Commission could, short of an adversarial process," Joaquin Almunia also recalled.

But the band plays Mountain View caution. "We have just begun to study the Commission's arguments. We do not agree with his conclusions but we will be happy to discuss any concerns they may have "in this case, reacted Al Verne, Google spokesman in Brussels. Google might as well play on the fact that the digital landscape has changed in two years and now he needs to face new competition, with the rise of social networks and mobile.

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Bad timing for Facebook. After the first listing of the giant online social networks, which received a mixed reception in the market, the site is subject to a complaint partnership or "class action". Filed in San Jose, California, the "class action" includes 21 cases of U.S. Internet users complaining of an invasion of their privacy. They blame Facebook for continuing to collect data on their online browsing after they leave the site.

The Wiretap Act, the U.S. law on eavesdropping, provides for "damages up to $ 100 per person per day and up to 10,000 dollars a Facebook user," says the complaint. At a rate of 800 million Internet users concerned, the amount required to Facebook miliards reached 15 dollars, or more than 11 billion euros.  

The plaintiffs wish to raise in their "class action" all Americans who have opened a Facebook account between May 2010 and September 2011, reports Bloomberg. They also seek to find ways to involve Internet users living outside the U.S..

Regular controversies on confidentiality rules

Because the class action brought hope to have a copy guaranteed cash advance. "It is not only an action for damages, but a trial on the rules of online privacy that should be a landmark," said David Straite, a lawyer representing the plaintiffs in Bloomberg.  

A spokesman for Facebook, meanwhile, responded that the allegations of the plaintiffs were unfounded and that the company would contest them.

Facebook is regularly the subject of controversy over its confidentiality rules change often and easily mastered by its undefined users. In 2010, Mark Zuckerberg apologized for airing personal network users to advertising agencies. Last year, the group was forced to accept a confidentiality imposed by the U.S. Federal Trade Commission (FTC). But in February, Facebook was accused of spying on its users SMS Android application.

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 Baroin then replace the one that hosted the 6th floor of Bercy, Pierre Moscovici (and Minister Benoît Hamon). The two men – who have known for many years – did not hide a certain complicity. Moscovici Baroin even familiarly, before recovering … And that's the applause that the car for what will now focus on the legislative party is.

The atmosphere was just as friendly between Valérie Pécresse – which still required to get the message that it left "no surprises" to the left on the fiscal front – and Pierre Moscovici (along with Jerome Cahuzac). The new head of the Ministry of Finance took the opportunity to tell that in the late 80s, he passed the test of Ena public finances the young woman … and that she "had the best score." Laughter in the room …

The anticoagulant Plavix, Sanofi's flagship drug, loses its patent on Thursday the United States. Although long-expected, this is a difficult stage for the championship tricolor pharmacy. The arrival of generics is usually depressing sales of an original drug by 80% within months. However, in 2011, sales of Plavix in the United States accounted for 4.8 billion euros. In accounting terms, the decline in sales will have no impact on the accounts of the champion tricolor because the marketing of its flagship product is provided by the U.S. laboratory BMS.

The benefit of Sanofi will, however, heavily impacted. In 2012, the group's net profit will suffer an impact of 1.4 billion euros, due to the loss of U.S. patents on two products, Aprovel / Avapro in March and especially Plavix May 17, announced Chris Viehbacher, CEO of Sanofi in February.

Plavix had already lost its patent protection in Europe. But its total turnover in 2011 reached 7 billion euros. This made so ephemeral, without doubt, the top-selling drug in the world, after the cholesterol-lowering Lipitor, sold by Pfizer, has lost its patent protection last November.

Clopidogrel, the active ingredient used for generic for Plavix and marketed by the French lab is fully produced Sisteron (04). However, the laboratory will manufacture other chemical molecules, which means that 500 jobs are not threatened by the loss of U.S. patent for Plavix, Sanofi sure.  

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Virginie Calmels, newly appointed CEO of Endemol Worldwide while retaining his position as president alongside Endemol France, book exclusive vision of the audiovisual market bad credit payday advance.

Virginie Calmels. Photo credits: ROBERTO BATTISTINI 060 333 4000